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Monzo

Staff User Researcher, Wealth

Posted

Location
Remote
Experience
8 years
Discipline
User Researcher
Salary
£103k – £140k

Summary

Lead user research for Monzo's Wealth products, shaping how millions of people navigate savings, investments, and pensions. You'll run complex mixed-methods research projects, mentor a high-performing team, and directly influence product strategy and commercial outcomes. This is a hybrid staff-level role requiring deep expertise in financial services research, strong line management skills, and the ability to pioneer new research approaches. You'll work cross-functionally with product, design, and engineering to answer Monzo's biggest research questions.

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