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Skyscanner

Content Designer, CRM

Posted

Location
London (On-site)
Experience
5 years
Discipline
Product Design

Summary

You'll shape CRM experiences at Skyscanner, blending content design with lifecycle marketing strategy. Day-to-day: writing high-performing copy for A/B tests, designing personalised email and push journeys, building scalable content systems, and experimenting with AI to automate workflows. You'll work across channels—email, push, in-app, and emerging platforms—crafting messaging that drives conversions and re-engagement.

You need proven content design or marketing-led CRM experience, ideally 5+ years. Channel expertise in email, push, or in-app is essential.

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