Content Designer, CRM

You'll design CRM content experiences at scale for Skyscanner's 160m monthly travellers. This hybrid role combines copy craft, experimentation, and content systems thinking across email, push, in-app and emerging channels. You'll A/B test messaging, use AI to automate workflows, and create personalised journeys from onboarding through re-activation. Work closely with lifecycle marketing, product and brand teams to translate strategy into consistent messaging that drives conversions.