This role has closed
Summary
You'll design CRM content experiences at scale for Skyscanner's 160m monthly travellers. This hybrid role combines copy craft, experimentation, and content systems thinking across email, push, in-app and emerging channels. You'll A/B test messaging, use AI to automate workflows, and create personalised journeys from onboarding through re-activation. Work closely with lifecycle marketing, product and brand teams to translate strategy into consistent messaging that drives conversions.
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