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Skyscanner

Content Designer, CRM

Posted

Location
Edinburgh (On-site)
Experience
5 years
Discipline
Product Design

Summary

You'll be the Content Designer behind Skyscanner's CRM—crafting messaging that guides 160 million monthly travellers through their journey. This is content design work, not copywriting: you'll design end-to-end experiences across email, push, in-app, and emerging channels using data and human-centred approaches.

You'll experiment constantly, A/B testing content at pace, using AI to scale systems without losing the personal touch.

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