Lead User Researcher

Lead User Researcher at a UK technology consultancy working across discovery to delivery. You'll balance project oversight with hands-on research, conducting interviews, usability testing, and co-design with real users. Synthesise findings into actionable recommendations and mentor researchers within multidisciplinary teams. Strong background in government/public sector service delivery expected, with experience leading complex research on large agile projects. Coach teams on user-centred practice, help scope new opportunities, and contribute to thought leadership.