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Skyscanner

Content Designer, CRM

Posted

Location
Glasgow (Hybrid)
Experience
3 years
Discipline
Product Design

Summary

You'll be Skyscanner's Lifecycle Marketing Content Designer, crafting messaging for CRM channels (email, push, in-app) that drives traveller engagement from onboarding through re-activation. This is content design work—not copywriting—where you'll A/B test high-performing content, scale systems with AI, design personalised journeys, and champion Skyscanner's voice across segments and behaviours. You'll partner with LCM managers, Brand, Product and Engineering to create cohesive end-to-end experiences.

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